Exchange Policy
For products in categories such as Cabinets, Space-Saving Furniture, Home Decor, and Hardware & Accessories, the exchange policy generally includes the following:
- Eligibility for Exchange: Items must be in their original condition and packaging to be eligible for an exchange. Specific conditions may apply depending on the category of the product.
- Initiating an Exchange: To start the exchange process, please contact our customer service team. They will guide you through the steps required and provide any necessary authorization for the return.
- Exchange Process: Once the returned item is received and inspected, we will process the exchange. You can choose to exchange the item for another product of equal value or receive a store credit for future purchases.
- Shipping Costs: Return shipping costs for exchanges are typically the responsibility of the customer unless the exchange is due to a defect or error on our part.
- Exclusions: Certain items, such as custom or made-to-order products, may not be eligible for exchange. Please refer to our specific product details or contact customer service for more information.
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Timeline:
Exchanges will be delivered within 10 to 20 working days, depending on the nature of the product and location.
Disclaimer
The information provided on dekorup.in is for general informational purposes only. While we strive to ensure that the information on this website is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Products and Services
All products and services offered on dekorup.in are subject to availability and are provided "as is" without any warranties, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We reserve the right to modify or discontinue products or services without prior notice.
External Links
dekorup.in may contain links to other websites or resources provided by third parties. These links are provided for your convenience only, and we have no control over the content of those sites or resources. We do not endorse the content or products on those third-party websites and are not responsible for any damages or losses that may arise from your use of them.
Limitation of Liability
To the fullest extent permitted by law, dekorup.in, its owners, employees, agents, or affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or inability to use, this website or the products and services obtained through this website.
Changes to the Disclaimer
dekorup.in reserves the right to amend or update this disclaimer at any time without prior notice. By continuing to use the website after any changes are posted, you accept and agree to be bound by the modified disclaimer.
Delivery/Shipping
- Cabinet Delivery: 3 to 4 working days within Bangalore.
- Wall Bed: 15 working days within Bangalore.
- Sofa Bed: 15 working days within Bangalore.
- Table: 15 working days within Bangalore.
- Hardware & Accessories: 2 working days within Bangalore.
For deliveries outside Bangalore, timelines may vary based on the delivery location. Tracking information will be provided once the order is dispatched, allowing you to monitor the delivery status.
